Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Deliveries, Freight Elevator and Loading Dock
    2. Elevator Service
    3. HVAC
    4. Janitorial
    5. Light Bulb Replacement
    6. Mail Service
    7. Maintenance Requests
    8. Parking, EV Charging and Bicycle Parking
    9. Security
    10. Signage and Directory
    11. Storage
    12. Telecom Providers
    13. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. SUSTAINABILITY

Deliveries, Freight Elevator and Loading Dock

All deliveries must come through the loading dock (except for messengers and non-cart food delivery) and are limited to twenty-minutes and two freight elevator trips during business hours. If the vendor is on your list of regular vendors previously submitted to the Building Office, Security will allow access. If they are not on the list, you will need to contact the Tenant Services Coordinator and make arrangements 48 hours in advance for access.

 

Note: Pallet Jacks are NOT permitted in the Building at any time. For deliveries of heavy equipment, the delivery company must make arrangements to off-load the items onto smaller, more manageable carts before taking them into the Freight Elevator. Longer deliveries and moves will need to be scheduled after-hours (6:00 pm - 7:00 am). Requests for large deliveries must be submitted to the Building Office 48 hours prior to delivery, are subject to Building Management approval and will require a Certificate of Insurance.